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AV Support update – Summer 2020

Given the situation regarding Coronavirus (Covid-19), some changes to AV Support have had to be implemented. We’ll aim to update this information daily, but the main Trinity Laban guidance page should be considered the official Trinity Laban starting point, with this information being supplemental and specific to Audio Visual matters only.

This content relates to both Faculties This content relates to both Faculties

13 July 2020

As we enter the vacation time, the AV Support Team are still busily working. At present, our core hours remain unchanged in the Faculty of Dance (Monday – Friday, 9:00-18:00), however, these may change over the coming weeks. 

If you have any questions for us, please use the live chat function on this site (bottom right of the screen), or email avsupport@trinitylaban.ac.uk.

 

Faculty of Dance

AV Support are working hard this summer in preparation for the Autumn term. There are major changes to eStream underway, along with a variety of projects which will ensure there is safe access to equipment and support in September.

During August this means that we will continue working remotely, although will be on-site for a few days to conduct preparatory work for September. This means that access to borrowable equipment, computers to edit video on, and in-building support won’t be available until the library reopens in September. However, the AV Support Knowledge Base is available 24/7 at https://avsupport.trinitylaban.ac.uk, and email enquiries can be sent to avsupport@trinitylaban.ac.uk (replies should be expected within 24 hours Monday to Friday, aside from between 1st and 9th August).

 

The Audio Visual edit suite has been closed.

 

Faculty of Music

The Music Tech team will no longer be taking any equipment bookings and staff are now working off-site. We do not have any more laptops to lend.

The Keyboard Lab has also been closed until further notice.

Sibelius Access: we are currently working on obtaining access codes for remote Sibelius working. If you need to use the software more urgently, you can download a 30 day free trial here: https://my.avid.com/get/sibelius-ultimate-trial

For any queries, please email avsupport.music@trinitylaban.ac.uk or phone: 02083054471

eStream and other online resources

We have a vide variety of guides on how to use eStream on this knowledgebase. eStream enquires can be sent to avsupport@trinitylaban.ac.uk.

New guides have been created for the following areas:

 

Additionally for teaching staff: a wide variety of guidance for online teaching has been compiled on Moodle.

 

Updated on 31st July 2020

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