Given the situation regarding Coronavirus (Covid-19), some changes to AV Support have had to be implemented. We’ll aim to update this information daily, but the main Trinity Laban guidance page should be considered the official Trinity Laban starting point, with this information being supplemental and specific to Audio Visual matters only.
13 July 2020
As we enter the vacation time, the AV Support Team are still busily working. At present, our core hours remain unchanged in the Faculty of Dance (Monday – Friday, 9:00-18:00), however, these may change over the coming weeks.
If you have any questions for us, please use the live chat function on this site (bottom right of the screen), or email firstname.lastname@example.org.
Faculty of Dance
During August this means that we will continue working remotely, although will be on-site for a few days to conduct preparatory work for September. This means that access to borrowable equipment, computers to edit video on, and in-building support won’t be available until the library reopens in September. However, the AV Support Knowledge Base is available 24/7 at https://avsupport.trinitylaban.ac.uk, and email enquiries can be sent to email@example.com (replies should be expected within 24 hours Monday to Friday, aside from between 1st and 9th August).
The Audio Visual edit suite has been closed.
Faculty of Music
The Music Tech team will no longer be taking any equipment bookings and staff are now working off-site. We do not have any more laptops to lend.
The Keyboard Lab has also been closed until further notice.
Sibelius Access: we are currently working on obtaining access codes for remote Sibelius working. If you need to use the software more urgently, you can download a 30 day free trial here: https://my.avid.com/get/sibelius-ultimate-trial
For any queries, please email firstname.lastname@example.org or phone: 02083054471
eStream and other online resources
We have a vide variety of guides on how to use eStream on this knowledgebase. eStream enquires can be sent to email@example.com.
New guides have been created for the following areas:
- Using the eStream Web Recorder
- Preparing content for eStream
- Uploading content to eStream *currently focuses on Teaching staff only, but will be expanded.
Additionally for teaching staff: a wide variety of guidance for online teaching has been compiled on Moodle.